By registering a domain with us, the domain owner will get full ownership and control of the domain. After registration, login and go to Domains >> My Domains to get a list of registered domains. From there users can move the domain name to another location or change it as they wish. In a word, domain owners will have complete control over their domain.
There is no downtime associated with transferring your domain name registration to Realwebcare. Once the domain transfer is complete, you can point the DNS of your domain to our nameservers. If you change your DNS servers, it can run up to 24 hours of downtime.
Yes, you will be able to access the domain address with or without "www" with the domain. For example, [http://www.your-name.com] or [http://your-name.com] whatever you like is acceptable.
Yes, you can have extra domain names pointing to your current account. All our hosting plans have the ability to support more than one domains except for the Starter plan. You will have the option to point multiple domains in the same directory. Such as, domain.com and domain.net point not only to the same place, but also to separate directories. For example, domain1.com to /domain1directory/, domain2.com to /domain2directory/.
Yes, it is possible to transfer your domain registration to Realwebcare. To do this you need to fill out an order form. Select "Transfer your existing domain" in the order form. Then, enter the EPP authorization code. Once you do that we can proceed to transfer your domain name. Pricing for domain transfers and renewals varies by domain type (TLD) and can be viewed in our order form.
To transfer your domain, you must submit a transfer request at least 14 days before it expires from the current registrar. Otherwise, if the date is over, you'll have to renew with the current registrar. After that, you can order for domain transfer. Remember, your domain name must be "unlocked" with the current registrar. Also, you will need a domain transfer code or "EPP code".
It takes about 12-24 hours of time from the moment you change the DNS of your domain name to point to our nameservers. This change needs to be propagated and activated across the Internet. At this point your website may go down for a while. Your site will return as soon as this change is completely propagated via the Internet.
The following is Realwebcare DNS information. You can use this when registering a new domain name or modifying an existing domain name.
Realwebcare can host any domain name. Realwebcare supports more than 200 TLDs from different categories. Such as, popular, arts and entertainment, business, geography, sports, technology and services. For a list of these domains and to know the prices, please visit our domain page.
After registering or transferring a domain name, it usually takes 12 to 24 hours of time to become active. As long as, all Internet providers are updating their records (DNS tables) to reflect the location of new sites.
ICANN stands for "The Internet Corporation for Assigned Names and Numbers". ICANN plays a unique role in the infrastructure of the internet. It is a not-for-profit public-benefit corporation with participants from all over the world. Also, dedicated to keeping the Internet secure, stable and interoperable. Moreover, through its contracts with registries (i.e. dot-com or dot-info) and registrars (companies that sell domain names to individuals and organisations), they help define how the domain name system functions and expands.
If your account goes through our automation system, it will take 3 to 5 minutes of time to process your account! Also, it will mail new account information to your email address. But, if your account requires a manual authorization, this can take up to 20 minutes of time.
Yes, you can. At any time, you can order new or expanded features, or upgrade to a new plan. And, you will not have to pay the full amount for a new plan. Suppose, you want to switch from basic to standard plan. We will only charge you for the remaining months of the new plan's extra disk space.
We usually deploy shared and reseller hosting as soon as you pay. But, in some cases we may ask for the validity of your identification. As soon as you complete your validation process, we'll activate your account.
Realwebcare servers have protection from hackers and DDoS attacks (UDP floods). We have a custom firewall rule and a large mode_security rule set to protects our servers. But, if we experience heavy flooding, our datacenter enables network level flood protection. Also, all our datacenters have high secure facilities with restricted access. In the interests of security, our other security methods and precautions are confidential.
Yes, we offer password protected directories. Using our web-based control panel, you can secure any directory. Thus, you don't need to edit the .htaccess files. In a word, our control panel makes everything easier for you.
Realwebcare is very strict in controlling their policies. If users violates our policy on their website, we'll suspend their site for a period of time with a warning. We will lift the ban if users promise to reconsider our policy on their site within a specified time. But, if users repeat the same offense after making the promise, we will cancel their sites without prior notice. Each occurrence is deal with on a case by case basis, and we try to work things out with every client. For detail, please read our Terms of Service.
Realwebcare accept the following payment methods:
No need to worry. If the amount has been deducted from your PayPal account, your payment through 2Checkout was successful. 2Checkout thoroughly reviews each transaction for potential fraud using advanced tools and business rules, which may take 3-5 minutes to complete.
Typically, it takes approximately 3-5 minutes for 2Checkout to review each transaction for potential fraudulent behavior. Once the transaction is verified, we will promptly send you a payment confirmation email, and you can access the download link in your Realwebcare Clientarea.
Once we receive confirmation from 2Checkout, you can download your theme or plugin from your Realwebcare CLIENTAREA. Simply log in to your account, navigate to Services >> My Services in the left sidebar menu, click on the product name, and on the next page, find the Manage Product option at the top right corner. Click on it, and you'll find the download link in the dropdown list. If you encounter any difficulties while downloading the theme or plugin, please don't hesitate to reach out to us for assistance.
To resolve this issue, please follow these steps:
If you're experiencing issues with the plugin, it's likely due to a conflict with either your theme or another plugin. Here's what you can do to troubleshoot and resolve the problem:
If you've upgraded to our pricing table plugin's Pro version from the free one, there are a few steps to ensure a seamless transition:
If you're facing difficulties updating settings in a WordPress plugin, especially if it's the "Pricing Tables" plugin, please follow these steps to troubleshoot the issue: